Passenger Transport and Service Agreement

Parties

This Passenger Transport and Service Agreement (“Agreement”) is made between VIP Transfer Turkey (the “Company”) and the service recipient (the “Passenger”). This Agreement outlines the rights and obligations of both parties in relation to the transportation service provided by the Company.

Service Description

The Company agrees to transport the Passenger from the specified pickup location to the destination using its premium vehicles. The Company aims to provide safe, comfortable, and timely transportation services.

Duration of the Agreement

This Agreement remains in effect until the completion of the service unless terminated earlier by one of the parties. The Company will make every reasonable effort to ensure that the service is performed within the scheduled timeframe.

Rights and Obligations of the Parties

• Company’s Obligations:
• The Company agrees to transport the Passenger from the specified pickup point to the destination on time and safely.
• The Company will provide a high level of comfort and personalized service throughout the journey.
• All vehicles are regularly maintained for safety and reliability.
• The Company will ensure that the Passenger's luggage is handled with care but is not responsible for any loss or damage, except in cases of gross negligence.
• Passenger’s Obligations:
• The Passenger must comply with all rules and safety instructions provided by the Company during the trip.
• The Passenger is responsible for making full payment for the service on time.
• The Passenger is responsible for their personal belongings and must ensure that they are secure during the journey. The Company is not liable for any loss or damage to personal items.

Service Fee and Payment

• The Passenger agrees to pay the service fee as determined by the Company. The fee is based on factors such as distance, vehicle type, and the nature of the service provided.
• The service fee can be paid by cash, credit card, or any other accepted method.
• Cancellations must be made at least 24 hours prior to the scheduled pickup time. The Company reserves the right not to refund the service fee if a cancellation is made after this period.
• The Passenger must notify the Company in advance of any changes to their travel plans. Failure to do so may result in a full charge without refund.

Confidentiality

The Company agrees to keep all personal information provided by the Passenger confidential. This information will only be used for the purposes of providing the transportation service and will not be shared with third parties without the Passenger’s consent.

Insurance and Liabilities

• The Passenger is solely responsible for obtaining insurance to cover any accidents, damage, or loss that may occur during the journey. The Company is not liable for any accidents, damages, or losses that may occur.
• The Company is not responsible for any delays caused by traffic conditions, weather, or other unforeseeable circumstances.
• The Passenger accepts that the Company is exempt from all liability for any potential damages that may occur during or after the service, unless caused by gross negligence or intentional misconduct.

Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under this Agreement if such failure or delay is due to causes beyond their reasonable control, including but not limited to natural disasters, strikes, war, or governmental action.

Termination of the Agreement

• The Company reserves the right to terminate this Agreement if the Passenger violates any of the terms outlined herein.
• If the Passenger is not satisfied with the service, they may terminate the Agreement by notifying the Company in writing. However, the Passenger will be responsible for payment for services rendered up to the point of termination.

Dispute Resolution

This Agreement is governed by the laws of the Republic of Turkey. In case of any disputes, the parties agree to first attempt to resolve the issue amicably. If such efforts fail, the courts of Istanbul shall have exclusive jurisdiction.

Validity

This Agreement shall be deemed to have entered into force and accepted immediately upon making an online or written reservation and shall be binding on both parties.